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08-07-2018 07:48 PM (Last edited 03-15-2019 01:52 PM ) in
Galaxy J
In Secure Folder Play Store is not Working.
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admin_
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08-09-2018 04:00 PM in
Galaxy J
We do apologize for the inconvenience caused. Please follow the below steps to fix the play store issue:
- Navigate to Secure folder settings >> Apps >> Tap on three dots >> Show system apps >> Play store >> force stop.
- Navigate to Secure folder settings >> Apps >> Tap on three dots >> Show system apps >> Play store >> Storage >> clear data.
- Navigate to Secure folder settings, take backup in Samsung cloud and uninstall it.
- Initiate secure folder and restore the data and check play store.
Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
- Navigate to Secure folder settings >> Apps >> Tap on three dots >> Show system apps >> Play store >> force stop.
- Navigate to Secure folder settings >> Apps >> Tap on three dots >> Show system apps >> Play store >> Storage >> clear data.
- Navigate to Secure folder settings, take backup in Samsung cloud and uninstall it.
- Initiate secure folder and restore the data and check play store.
Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/