This device is experiencing network coverage issues, message sync problems, and other social media direct messages loading problems (Such as On Instagram, late notification on Facebook messager).
I have updated the Instagram app to the latest version but it didn't help . For account or app problems I have been following the instructions from YouTube and some websites that gives solutions but still this is not helping.
I came to know the Samsung is releasing UI 2.0 witb android 10. But my device is in the list of updating process .
I am experiencing fingerprints sensor issues . this is normal for mid range phone.
But the main thing is synchronisation not working. Even though my internet is close as 2 meters and the internet is running smoothly on my other devices but sm-j7 pro is encountering no internet connection .
I will recommend you to send Samsung a feedback listing all the issue you're facing with your device through the Samsung Members app. I hope you'll receive the perfect solution from the Samsung team.
Please perform the following steps to resolve the issue:
1- Check the mentioned issue in safe mode.
2- Check for the latest device O/S (Settings > Software Update > Download updates manually).
3- If issue still persists, create data backup and reset the device.
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > click on “+“icon > send feedback > error report/ask questions).
The above steps were performed and the issue is no more.:) It didn't solve immediately after performing above steps . It took a day however there is wifi scanning issues. I have to manually open wifi settings and as soon as I open the settings mean while it starts scanning and shows available networks.
