Original topic:

Samsung j7 prime Battery drain

(Topic created on: 01-23-2019 10:11 PM)
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Sadanand007
Active Level 2
Options
Galaxy J
Im using Samsung j7 prime in overnight battery draining is  almost 20- 30%.
Why its draining more...
6 Comments
jaiSai
Beginner Level 4
Galaxy J
i think due to the oreo update
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Dina
Active Level 6
Galaxy J
go to app permission monitor turn of and check it
kushal
Active Level 9
Galaxy J
try switching off your mobile data while you sleep, this might work
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Rahulreddy
Active Level 6
Galaxy J
If your device is pretty old maybe it's inevitable as battery wear and tear will be there
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Rahulchaganti
Active Level 8
Galaxy J
customer care better option
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admin_
Expert Level 5
Galaxy J
Thank you for being a part of Samsung community. We apologize for the battery issue facing in the device.Performance of battery depends on various factors; any third party application, software glitches may cause trouble. Kindly follow below mentioned steps to overcome the issue.
1) We recommend you to charge you handset with original wall charger that came with your handset sales pack.
2) Kindly clean the charging point of your charger and battery with a dry and soft cotton cloth to remove unwanted accumulation of dust/waste material.
3) You can also check the charging process while device is in switched off mode.
4) We also suggest you to charge your handset with alternate Samsung Approved charger to exclude the possibility that current charger is not the root cause of failure.
5) Check whether Bluetooth, WI-FI, GPS, Bluetooth, NFC / S Beam, Tethering and Portable Hotspot is turned off when not in use.
6) Check whether the brightness of the device is set to minimum.
7) Smart Features in Flagship phones like Motion UI, Smart Stay, Air Gestures, and Screen Mirroring / Smart view etc. will drain battery considerably.
😎 Check Power Saving Mode (If available)
9) Auto Sync of E-mails, App data etc. will drain battery.
10) Multiple Applications running in back ground will drain battery power.
11) Network Fluctuation also drains battery.
12) Minimizing the back-light time would save battery.
13) Follow the standard charging procedure (i.e. charge a fully discharge battery in Switch-off mode up to 150 minutes.)
14) Periodic Software Update through KIES, FOTA or Smart Tool is intended to improve the battery life as well.
• (Setting>>About Device>>Software Update>>Update) update using 4G/3G/ WI-FI connectivity.
15) Check by Go to setting>Application Manager>Running>Stop downloaded application when not in use.
16) After doing the above procedure, kindly restart your device and check the performance.
17) Check the issue in the safe mode.
Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can also connect us via Samsung Members web community by following mentioned url https://community.samsungmembers.com/en_IN#/
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