Original topic:

Samsung experience service stopped

(Topic created on: 02-08-2024 03:31 PM)
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evex
Beginner Level 2
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Galaxy J
I have been getting this pop up message a lot and it's really irritating.
I started getting this after i just updated.
And i have tried many ways to stop this, even using force stop. But it still shows up.
1 Comment
cs_member10
Moderator
Moderator
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Galaxy J

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share screenshot for better understanding. This will help us to further investigate and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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