Original topic:

Samsung account already exist in account manager

(Topic created on: 11-20-2018 07:28 AM)
6070 Views
tirmA
Active Level 1
Options
Galaxy J
I just updated my j7 pro to Oreo 8.1. After update whenever i try to download anything from Galaxy Apps the message "The samsung account already exist in account manager" is displayed and doesnt allow to sign in or download anything.

Has anyone faced this ? How to solve this problem?
8 Comments
Shiv9564
Expert Level 5
Galaxy J
Sign out Samsung account and sign in again
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Shiv9564
Expert Level 5
Galaxy J
Don't forget to clear cachet data
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absguy
Active Level 9
Galaxy J
yes it happens in j7 pro after oreo update.....any of the above solution works....or is it factory reset
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saravanan_s_plr
Active Level 10
Galaxy J
interested people pls join our samsung members group https://chat.whatsapp.com/BoB0NsXurMML6L8d3Tp1ZR
0 Likes
Anonymous
Not applicable
Galaxy J
Has been happening with my J7 Prime.
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Bourne
Active Level 6
Galaxy J
thank u Shiv9564
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Medis
Beginner Level 2
Galaxy J

1st step-   Sign out your samsung account

2nd step - re sign in 

thats all...

Good luck

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Docjoe
Beginner Level 2
Galaxy J

To Medis:  Didn't work.  Tried it several times. 

 

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