Original topic:

Samsung J8 slow charging, battery drain after Android 10 update.

(Topic created on: 07-26-2020 01:16 AM)
FŕêaKəñViD
Active Level 1
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Galaxy J
Does anyone else having this issue, please rply how to fix this problem......most of the mid range devices' performance is ruined after android 10 update
8 Comments
Anonymous
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Galaxy J
how did you updated your last software bro ? that big os needed to be flashed by odin or smart switch or through authorized Samsung service center. if you simply updated it by using mobile data or wifi then this types of issues will comes only....now please factory reset once and in next security patch update please use smart switch to install software
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FŕêaKəñViD
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Galaxy J
is it necessary to install updates using smart switch or odin beacuse Samsung doesn't give any recommendations while giving an OTA update? If so then what are the cons of updating it on mobile data?
Anonymous
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Galaxy J
see ....Samsung provides non A/B type ota software not like other company hence simply update software by mobile data or wifi maximum times create software holes by damaging software side..so it's better to use smart switch over data.f you follow news then you should have known this. Around 2012-13 or 2013-14 there was a big backlash on Samsung and there is this issue where every S series and j series mobiles used to get bricked with every update they release. Users have to visit service center for every update to unbrick devices. Those times Samsung has this public released app called Samsung kies which detects bricked device and initialize emergency firmware installation. But also kies interface and ui is somewhat difficult and not all users able to use it. Then they released smartswitch with integrated kies where user can backup, restore and even update devices. They released smartswitch for this purpose.....just do my process then you will get a really great ui 🙂🙂🙂🙂 butter smooth NOTE: As of odin Samsung itself uses it. And firmwares are open source from 2014 where developers can use to create their own. Samsung officially has a mail I'd for xda developer user where they can request firmware and firmware is sent to your registered mail. Sammobile is one of it they are legal and gets firmware from Samsung itself.
Anonymous
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Galaxy J
mobile data update issues maximum time 👉poor gaming experience, ghost touch, battery drain faster,ui lag, not charging properly, charging stuck on 85%,battery draining faster at night without using devices, app crush, charge faster depleted from 15 or 20% ,network connections frequently goes,display colour banding issue, etc issue may possibly come by mobile data .....mobile data is never ever recommended by the way
cs-member13
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Galaxy J

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

To resolve "slow charging" issue, kindly switch off Handset for 5 minutes to cool down and recheck if its working fine.


And Samsung customer’s safety is on top priority that is why this concept is introduced with logic that whenever handset temp. or ambient air temp. goes up to certain set limit, then device automatically restrict fast charging or even some time stops charging. But post device temperature reaches to normal after cooling down the set, then automatically set starts charging normally (This is implemented in all Smartphone models from year 2019 )

 

If the issue still persists, kindly visit the nearest Samsung service center.

 

To resolve "Battery drainage" issue kindly follow the given below steps:

1)Battery optimization:-Settings>Select Device Maintenance/Device Care>Optimize>Optimize all options like Battery, Storage and Memory

For more information on battery drainage please click on the link below:
http://www.samsung.com/in/support/skp/faq/1101689

 

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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Shubhamdarandale
Beginner Level 2
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Galaxy J

How to fix this problem

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SamsungJ8User2020
Beginner Level 2
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Galaxy J
yes.... after the update the battery is draining very much faster than earlier.
Also, Batter Charging is too slow. its become terrible.
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jacky12345
Beginner Level 3
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Galaxy J
I face this issue help me
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