Original topic:

Root Problem

(Topic created on: 11-02-2018 07:10 AM)
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Anonymous
Not applicable
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Galaxy J
For some reason s health is showing my phone is rooted and is not opening.

Edit - (Samsung Apps like s pay, s pay mini, s health will not work because Knox security is triggered due to system modification)

Though i didnt do any system data change.

I didnt root my phone and when i check in root checker, it showed me this


c7f43a2e-2625-4305-a654-be03cd81808d.jpg

Help needed plz
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7 Comments
Ishu1
Active Level 7
Galaxy J
Your phone is rooted by somebody go and catch him he had rooted but because of the proble of some super su# the has been not rooted successfully if you don't know what does i mean go to a shop that can load software or goto a samsung service centre for software
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Anonymous
Not applicable
Galaxy J
bro, i bought this phone freshly 1 year ago. i knew the reason why it happened probably, but i need to fix it without rooting and then unrooting.
and btw the default root checker app will show the same message as the stock android phone would, so if you are considering that then am sorry
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Galaxy J
go to your device setting and then about phone then statue and then device status check the status is official or not
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Galaxy J
if not official your device is not able to use these knox supported apps.
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Galaxy J
in that case your have to use smart switch and reinstall your phone firmware
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Anonymous
Not applicable
Galaxy J
i checked that instantly, its official @avvii
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Gurmeet1
Expert Level 4
Galaxy J
download this app knox is 0×1your phone is rooted if 0×0 your phone is void officil .one more think if you try to root but not succeed knox warranty also be tipped.3dc8cd21-9171-4893-a04e-1f0c35115bb2.jpg
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