J6 2018 proximity sensor works only when call pick up and not working while remove from the ear. it stays Sleepy and not waking up the screen we cant see the screen while its on call or drop the call.
We apologize for the issue facing in the device due to the proximity sensor. We would like to inform you kindly follow the steps below to resolve your concern:- - Navigate to apps >> Settings >> Apps >> Tap on three dots >> Reset app preferences. - Please run your device in safe mode. - Navigate to settings >> General management >> Reset >> Reset settings.
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