Original topic:

Problem after new Gallery update

(Topic created on: 04-30-2018 11:18 AM)
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E601
Active Level 3
Options
Galaxy J
Not displaying photos after the new update of the gallery app.Any solutions?b20350af-4fff-4a4e-ac9f-d7e54d726347.jpg
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2 Comments
SUREJSJ
Active Level 9
Galaxy J
This are stored in Samsung Cloud. Start WiFi and download it or Restore it.You will need sufficient data pack to do so.
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admin_
Expert Level 5
Galaxy J
Thank you for sharing your concern. The relevant department will serve you better, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). Be sure to hit ♡ when you find an answer that works for you.

For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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