Original topic:

j7 max new update problem

(Topic created on: 01-25-2019 07:07 PM)
171 Views
rithikh88657
Beginner Level 3
Options
Galaxy J
After the update it is hanging very much gallery,  phone, message app are not working all are freezed hang battery also drained and charging slowly so we want another update to fix these problem 
5 Comments
thanasor
Active Level 6
Galaxy J
yes bro my hotspot not working
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rithikh88657
Beginner Level 3
Galaxy J
oh wait for nextupdate
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Galaxy J
Soon New update on J7 max just wait for fixing ok
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simransng
Active Level 3
Galaxy J
same problem bro.. battery is draining like open tap water..and we also don't know when they will give the patch..
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admin_
Expert Level 5
Galaxy J
Thank you for being a part of Samsung community. We apologize for the inconvenience caused to you. We would recommend taking some troubleshooting steps to further isolate what you may be experiencing.
Find troubleshooting steps on provided link http://www.samsung.com/in/support/skp/faq/1101689. Please let the us know what steps you have taken and if you have noticed any changes or improvements. This will help the Community to provide you steps without repeating any steps you may have already taken. If issue still persists, KIndlyprovide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).
Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can also connect us via Samsung Members web community by following mentioned url https://community.samsungmembers.com/en_IN#/
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