Power Key Problem J7 Prime.

[snipranshul]

I am using J7 Prime. I updated my set second update of Nougat Update. After this Power Key is not working properly. Sometimes it does not working well. Please Samsung Check it and Fix it.

[Anonymous]

check the hardwares using samsung members in diagnostics section

[venktesh]

facing same prblm. turn lockscreen to none nd visit service centre

[admin_]

Thank you for your query. The relevant department may serve you better/speedily, if you can provide logs/video by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).

[bhavintandel]

nice fon