Original topic:

OTG is not supported on my Galaxy J8

(Topic created on: 02-28-2020 02:44 AM)
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TanbirAlam
Active Level 1
Options
Galaxy J
With my galaxy j8 i can't connect with my pc.
Every time i am trying to connect the phone with my pc but it only charge the phone, didn't support the otg function.
Please someone help me to come out from the trouble.
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8 Comments
Rahul901
Active Level 5
Galaxy J
Go to Settings--> Software info--> press build number multiple times until developer options are available--> Default USB Configuration--> Select Transferring files. It should enable the file sharing.
praveshchauhan
Beginner Level 2
Galaxy J
OTG not sapoteg
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Samsung_Support4
Moderator
Moderator
Options
Galaxy J

Hi there,

 

OTG connectivity issue can be due to use of non-Samsung OTG cable. Samsung recommends you are using Samsung original OTG cable.

Please perform the following steps to resolve the OTG connectivity issue:

> Check by connecting another OTG cable. 

> Perform Reset Settings (Settings > General Management > Reset > Reset Settings)

> Enable the USB debugging option (Go to Settings--> Software info--> press 7 times on build number--> Developer option enable--> Developer option--> USB debugging-->Enable it.

> Run the device in safe mode and check the issue

For further assistance, register your concern in Samsung members app (click on “+“icon>send feedback>Error report/ Ask Questions).

 

Regards,

Team Samsung Members 

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Rajendra12
Beginner Level 2
Galaxy J
Not saport in otg
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sonubhai123
Beginner Level 2
Galaxy J
My Samsung j8 is not supported for OTG biometric
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sonubhai123
Beginner Level 2
Galaxy J
I have developer options..
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sonubhai123
Beginner Level 2
Galaxy J
Enabled USB options..but not connected
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HaseebMuzammil
Beginner Level 2
Galaxy J
When I want to connect wireless keyboard and mouse through a OTG , samsung J8 is not connecting it to the Keyboard ... WHY does it not support OTG connection ?
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