Original topic:

Notification issue

(Topic created on: 08-16-2021 10:24 PM)
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Avinashnaik
Active Level 1
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Galaxy J
I am using Samsung Galaxy j8,  i am not getting watsapp notifications on top of my screen. I only see the messeges only when I open the watsapp app manually. After trying different methods of changing notification settings, nothing works at all. 
Can anybody help me out of fixing this notification issue? 
5 Comments
before
Active Level 1
Galaxy J
Check out the products mentioned in this article:Try restarting your iPhone.Make sure you have notifications turned on.Check your cellular and Wi-Fi connection.Reset your iPhone's settings.
Galaxy J
Apna whatsapp reinstalled karo
anonymous540
Active Level 4
Galaxy J
Could be because you put whatsapp to sleeping apps list. Check that first.
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Avinashnaik
Active Level 1
Galaxy J
No, I Have checked that also. Application is not kept under sleep.
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Galaxy J

Dear Samsung Member,

Greetings from Samsung Customer Support!  

We apologize for your inconvenience. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.  

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.  

Warm Regards,
Samsung Customer Support  

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