JIO VoLTE is not working in Samsung Galaxy J7 (2016)

[BhanChand]

Why VoLTE is not working on J7 (2016) after yesterday's update ???

Are all J7 (2016) users are facing same problem ???

[Aasimq]

18002668282
this is samsung toll free no.
i have also call on this and told them about our problem
aap logo se bhi nivedan hai ki
aap bhi call krke complaint kre
jitne call jayenge utna jaldi he solution hoga
so plz make call on this with another number...

[SUMANTADAS]

You are correct.

[SUMANTADAS]

For jio users only: Download jio 4g voice from My Jio App and you can make/recieve calls while you are online

[SUMANTADAS]

Otherwise please don't perform any unofficial tricks which may harm your phone.

[BhanChand]

Bro just backup your phone and dail *#272* (15 digits IMEI No. of SIM 1 only)# ...

I've solved my issue and yes I'm the one who created this post ...

[admin_]

We do regret for the inconvenience caused as Volte is not working in the device after software update. We would like to inform you kindly follow the steps below to resolve your concern:-

- Kindly check with other SIM card in your device.
- Open settings>>General management>>Reset>>Reset settings.
- Please do reset your device on factory mode after taking the data backup Via Smart switch and remove the Google account.
- If still issue persists, we suggest visiting Samsung authorized service center to get the VoLTE issue fixed. There will be no charges to fix the VoLTE issue after update in your device J7 2016.

Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/