Original topic:

J7 pro Galaxy Apps issue after Oreo Update

(Topic created on: 10-25-2018 01:04 PM)
431 Views
EZ
Active Level 5
Options
Galaxy J
I am facing issue while opening "Galaxy App" to update samsung apps But its saying unable to open/stopped.
I have cleared app data from settings and then the app opens but doesn't sign in. Again exiting the app and reopening shows the same error.

0b31382f-7645-487a-a425-1da604e8f71a.jpg


Anybody else facing the same issue? Can you suggest me any resolution for the same.
11 Comments
mnh
Active Level 8
Galaxy J
reset your phone
0 Likes
akashshwarma
Active Level 3
Galaxy J
Reset your device
0 Likes
SRV3690
Beginner Level 3
Galaxy J
factory reset ur phn...i was having same issue bt now its working fine
0 Likes
Kabira1
Beginner Level 2
Galaxy J
do not reset.
0 Likes
Kabira1
Beginner Level 2
Galaxy J
just reboot and it work OK. I had same problem bt it resolved automatically.
0 Likes
JayAhir0
Active Level 6
Galaxy J
reboot phone
0 Likes
YRSS
Expert Level 5
Galaxy J
reset ur device and restart
LGk
Active Level 5
Galaxy J
log out account in the setting and log in the Samsung account and restart it will work
EZ
Active Level 5
Galaxy J
Nice. Thanks to all for your suggestions. LGk, your suggestion worked. Logging out and logging in via the app did helped.
0 Likes