Original topic:

J7 prime screen flickering

(Topic created on: 09-30-2017 07:42 PM)
149 Views
ratanpal
Active Level 1
Options
Galaxy J
after android 7.0 nougut update my j7 prime screen has started flickering. it mostly happens while using YouTube and watching videos on any other app. also while using some apps the brightness automatically increases or decreases .

is this because of the new update or its something else kindly help
I've even downloaded the 20mb bug fix update after nougut update.
15 Comments
dhanrajp
Active Level 8
Galaxy J
request admin
kshitij98
Active Level 3
Galaxy J
all j7 devices is having this same problem
I'm facing same problem with my j7 max
i think its because of August severity patch update
ratanpal
Active Level 1
Galaxy J
whats the solution then ? have you visited the service centre ?
admin_
Expert Level 5
Galaxy J

1. Adjust the brightness of the device then check it(Setting-->Display-->Brightness).

2. Disable Show Screen updates>>Setting>>Developer options (If developer option showing)>>Show screen updates.

3. Software Update through Smart Switch, FOTA or Smart Tool

4. You can check the handset performance in “Safe Mode” of your handset. Device can be booted up in the safe mode to check if the problems with the device are being caused by some applications added newly or not. The safe mode will only load the basic system software. Kindly follow below mentioned link to know about enabling Safe Mode:

>Make sure that your device is turned off. Press and hold the Power/Lock key to turn on the device. Press and hold the Low Volume Key until the screen lock appears.\
>Or, there is another way to run the safe mode: Switch on device > when Samsung logo displayed, tap and keep tapped option / menu key. Else you can press volume down button continuously till your device screen turned on.
>When the Lock screen is displayed, Safe Mode will be displayed in the lower left corner of the screen.
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satendra95
Beginner Level 5
Galaxy J
@admin i am also facing the same issue of screen flickering on my j7prime after update i request samsung to resolve this as well otherwise may cause hardware damage as soon as possible .
and i have full trust that such a company like u can do it however.
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ratanpal
Active Level 1
Galaxy J
there's no improvement even after the latest update (2nd update after 7.0 update)
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