J7 Prime Software update

[Jaladi]

I'm using J7 Prime and iam facing Many problems after nougat update like screen flickering and the fingerprint sensor doesn't work sometimes and also battery draining..I have contacted Samsung many times by Toll free number and also using live chat and also by sending feedback using Samsung Members app they said to do the factory reset and also check the mobile in Safe mode.. I have did everything what they said and also took the mobile to service centre but no use because it is the bug in software update..so for this the users are requesting the Samsung to release the update and fix the bugs but no use.Samsung is not even bothering on user reviews and feedback..and the Security patch is in August 2017 shame on the Samsung part Iam checking daily for updates but it is showing latest updates are already installed.. How many times we have sent feedback also no use.. The only thing I can recommend to my friends who are using Samsung Mobiles and facing this problem next time don't go with Samsung mobiles and also recommend your friends and family members not to go with Samsung mobiles.This is best thing which should happen for Samsung..Then it will know the value of customer..And friends who read this post and are facing these type of problems please reply to this post using the option below..

[admin_]

Thanks for reaching out to the Samsung community! We do apologize for the inconvenience caused to you after nougat update. We have taken your valuable feedback and any update in this regards will be conveyed to you via various means of communication.

Regarding security patch we would be unable to speculate on updates released, as updates are created by Google and released to manufacturers to ensure compatibility. To check for updates on your device, you can go to settings and tap software update.

Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/

[Jaladi]

Go to hell

[Ajay760]

just stop copy paste ur reply fuck off

[Rsreddy]

no need to update naughut 7.0 os is running smoothly. why security patch,/ oreo? daily one of the habit for the people. I think this is one of the mobile Fabio. so friends when will available updates automatically shown in software update.

[AsKy]

Yeah I agree U ... they having MoboFobia..

[Yass]

Please provide software update.

[Siva31]

oreooooo