Original topic:

J7 max downloaded files

(Topic created on: 04-19-2018 05:32 AM)
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Shiv9564
Expert Level 5
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Galaxy J
Downloaded files not not showing in gallery in my J7 Max. I delete .nomedia folder from internal memory but every time it appears automatically and the problem remains. I have recently done factory data reset. I have restarted my phone but problem remains. I have uninstalled gallery updates and reinstall it but still facing problem. what should I do?
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admin_
Expert Level 5
Galaxy J
Thank you for sharing your concern. The relevant department will serve you better, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). Be sure to hit ♡ when you find an answer that works for you.

For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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