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07-17-2020 11:42 AM in
Galaxy JSolved! Go to Solution.
1 Solution
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10-02-2020 12:35 AM in
Galaxy JDear Samsung Member,
Greetings from Samsung Customer Support!
Please perform the below mentioned steps to resolve the issue:
* Reset camera settings
Camera > Settings > Reset settings > Reset.
* To improve recognition performance, register fingerprints of the hand used most often to perform tasks on the device.
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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07-17-2020 12:01 PM in
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07-17-2020 12:04 PM in
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07-17-2020 12:11 PM in
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07-17-2020 12:12 PM in
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07-17-2020 01:02 PM (Last edited 07-17-2020 01:02 PM ) in
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07-22-2020 01:06 AM in
Galaxy Jit is giving me the option to take the long screenshot but it fails everytimr pls help me out
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07-23-2020 06:49 AM in
Galaxy J.
.
I tried it out during pie upgrade and now Q, it always gave positive results.
.
.
So, try it at your own risk.
.
.
Bye
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07-24-2020 04:59 PM (Last edited 07-24-2020 04:59 PM ) in
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07-25-2020 04:36 PM in
Galaxy JSettings > Software Updates > Download and Install
