J7 Prime - Brightness is automatically increased whenever i am on call.

[amitkittur]

whenever i hangup a call my phine brightness increases to maximum.. i want to know what is the problem?? how can i solve this??

[KsThakur]

same Prob. with me brightness of phone automatically increased to full sometimes
when i lock it then unlock then it's get normal..

[Nick007]

I'm facing the same problem as well

[vkp]

same bright ness issue after update

[khushhal]

mera j7 prime black ka bhi automatic brightness increase ho raha hai aur automatic restart ho raha hai

[omar]

mera bhi same ....bas ...bis bis mai ...khabhi kabhi ...automatic switch off hokar fir se on hota hai

[admin_]

Thanks for being a part of Samsung community. Would like to tell you kindly follow the steps below to resolve your concern:-
1) Navigate to apps >> Settings >> Apps >> Tap on three dots >> Reset app preferences.
2) Please run your device in safe mode.
3) Please do reset your device on factory mode after taking the data backup Via Smart switch. Be sure to hit ♡ when you find an answer that works for you.

[PrasadN]

I Am Facing This Problem Some times