J7 Nxt Flash Problem

[ÅPPŲŔVĘ]

In My Friend's Galaxy J7 Nxt Both Front Flash And Back Flash Not Working After Security Patch . How To Solve This . Is This Software Issue Or Hardware Issue

[MrGEEK]

Are you able to use torch?

[ÅPPŲŔVĘ]

No Also Not Camera Flash

[ÅPPŲŔVĘ]

It Is Not My Phone It Is My Friend's Phone I Have A71

[MrGEEK]

Bro say him to go through members app>get help> interactive checks.
To be sure whether its a software or hardware issue.

Or he/she can try safe mode to see whether its because of some 3rd party app or not.

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve the issue kindly follow the given below step:-

1. Reset the device:- Settings >General Management > Tap on Reset.
Note: Before reset make sure to have back up of the data via Smart Switch Mobile App
(Install Smart Switch App > Open > Click on Memory Card Icon >Back Up option > Choose the data for Back up > Back Up).

If the issue still persist, kindly visit the service center for the physical inspection of your device. To check for the nearest Samsung service center kindly click on the link:- https://www.samsung.com/in/support/service-center/

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[NityaNanda00]

Flash the stock firmware include CSC (not HOME_CSC).