J5 prime volte not support

[MOHAMED_ASHAR]

j5 prime airtel volte not support please solve this problem sim already activated volte but not enable volte in my mobile

[rabbanreza]

reset ur phone

[Aman2010]

works here ... no issues

[Amittchaudhary]

call customer care.. Works here fine.. Volte must be down in ur area..Check on airtel site pin ur area

[MOHAMED_ASHAR]

i call customer care tell me my mobile problem

[Anonymous]

romeing number not work volte

[MOHAMED_ASHAR]

how to off plz tell

[admin_]

We do apologize for the inconvenience caused. We would like to suggest you kindly follow the below mention steps to overcome the Issue;

- Check by using any other SIM card.
- Ensure that network frequency of your device should be selected on Auto-mode.
- Menu > Settings > Connections > Mobile Networks > Network Mode > Select auto mode (GSM/WCDMA/LTE).
- Search for the Network Manually as follows:
Menu > Settings > Connections > Mobile Networks > Network Operators > Select Manual Search.
- Please do reset your device on factory mode after taking the data backup Via Smart switch and remove the Google account.

Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/

[Sridhar9397]

All airtel customer care national roaming not support volte....
Tips&Tricks
1: I Airtel sim card location in Tamilnadu is working non roaming volte supports✔
2: I travel to bengulure location roaming supports. i am not volte supports...
Example : plz remove roaming ...

[MOHAMED_ASHAR]

thank you bro