Original topic:

Help

(Topic created on: 09-20-2021 02:10 PM)
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adi2003
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Galaxy J
I have a Galaxy j7 prime and today suddenly all my apps stopped working and when I went through some basic steps I found in the apps list that Google Play Services is missing. What to do now? I am unable to open play store and not able to download Google play services from chrome too. 
Please help me
3 Comments
Anonymous
Not applicable
Galaxy J
Use Samsung Internet to download Google Play Services installation file. Download from Galaxy Store, while Google Play you can download from APKMirror.com.
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Galaxy J
DO RESET APP PREFERENCE

SETTINGS > APPS > CLICK ON 3DOTS > RESET APP PREFERENCES

NOW RESTART(REBOOT) YOUR DEVICE ONCE
NOW CHECK STILL PROBLEM??
Galaxy J

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* Check after rebooting your device. 

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions). 

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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