Resolved! Solved

Original topic:

Help!!!!!!!☹

(Topic created on: 10-12-2020 10:43 AM)
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GalaxyFav001
Active Level 2
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Galaxy J
Please can anybody help?😔My Old Mobile half of the touch cannot work because of the Screen fault...I switch off my phone When i turn on my phone it shows Draw pattern after restart....I can't do that because of my screen I need to use fingerprint but it shows like this DRAW PATTERN AFTER RESTART....Please help me I need to transfer all my data to my new phone😭😭
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13 Comments
Galaxy J
Bro I am out of ideas. 😕
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Galaxy J
Btw u need not to worry about data is u have Samsung Cloud backup on ur FaUlTy phone.
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GalaxyFav001
Active Level 2
Galaxy J
K bro😔
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user20
Active Level 6
Galaxy J
if you have a usb mouse, connect it to your phone via OTG cable
user20
Active Level 6
Galaxy J
i faced this issue once, my friend who's a tech guy told me to use a mouse and yeah it worked pretty awesome. if you dont have a usb mouse sure your friends night have one so ask from someone and if you wanna buy they are in the range of rs 200 to 300 so that's possible also
GalaxyFav001
Active Level 2
Galaxy J
How to use that mouse usb Because I didn't used before...Is it possible to Turn on my phone without touch??
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Solution
user20
Active Level 6
Galaxy J
yes brother you need to use the mouse via a usb otg cable and yes that mouse will be able to unlock your phone. so go ahead
Ehsank
Expert Level 5
Galaxy J
after restart always all mobile asking pin or pattern
and your screen won't work on that place so better to visit service centre
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GalaxyFav001
Active Level 2
Galaxy J
Yeah I know bro i already visit service centre and Change the display again it doesn't work after that again I can visit and also change my screen Now also it becomes like this....I could use for some days but they said It is not go for long lasting
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