Original topic:

Google app not working in one UI 2with android10

(Topic created on: 07-06-2020 05:17 AM)
237 Views
razkesh
Beginner Level 2
Options
Galaxy J
I've recently updated my Galaxy J6 with android 10 and One UI 2. It was a nice upgrade.. But later i noticed that Google app stopped working after the update.. It keeps crashing... What to do? Please provide me some solutions!
#oneui2 #android10update #galaxyj6
#googlenotworking
4 Comments
ADSoomeet
Active Level 9
Galaxy J
Have you checked for updates for Google app?
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ShahidBD
Active Level 9
Galaxy J
Try to update the Google app, if up to date then Tap & Hold on the "Google" app then go to App info>Storage> then perform "Clear cache" and "Clear data" and try again.

Even if it doesn't work then perform "Wipe cache partition" from recovery mode and then try. Even not, perform a factory reset on your device. Even not, then take your device for servicing to Samsung authorised service centre.
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hemen78
Active Level 2
Galaxy J
clean flash with odin.👍
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Samsung_Support3
Moderator
Moderator
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Galaxy J

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Check app cache:-
Clear cache memory of a particular application : Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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