I am using Samsung j7 max and finger print sensor is not working .. I have restarted my device many times but still no use. yesterday it was working fine and since morning it's not working.. it shows "finger print sensor is not responding"
Thank you for being with Samsung and sharing your concern. We would like to offer some troubleshooting steps to overcome the issue: 1) Navigate to Settings >> Apps >> Tap on More >> Reset App Preferences. 2) Reset the device settings by navigating to Settings >> General Management >> Reset >> Reset Settings. 3) Re-configure the fingerprint lock to check the issue. Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url https://community.samsungmembers.com/en_IN#/
