Original topic:

Display problem

(Topic created on: 01-23-2018 10:17 PM)
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Abhinandan
Active Level 2
Options
Galaxy J
After the update of my J7 Pro the display is not working properly and there are many lagging problem found . #Samsung , it was better didnot give the update because after the update i am not able to use my phone problem due to display problem .
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3 Comments
s01gautam
Active Level 6
Galaxy J
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admin_
Expert Level 5
Galaxy J
We would request you to provide log files of your device for analyse the issue. So kindly forward us device log file with screenshot or video (If possible). So we can find the exact details. You can attach the same by navigating to(Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/

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Abhinandan
Active Level 2
Galaxy J
There is problem regarding Touch not dispay
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