Original topic:

Discharging When device is idle.... How 2 solve it

(Topic created on: 03-12-2018 07:58 PM)
159 Views
Moin02
Active Level 2
Options
Galaxy J
if my phone Contains 40% of charge
after 6 hours of Night
at morning it get to 3% of charge
what is wrong with my device
please solve this issue
J7 prime
0 Likes
4 Comments
admin_
Expert Level 5
Galaxy J
Thank you for Joining Samsung community. We would recommend you to follow some troubleshooting steps in order to further isolate what you may be experiencing in your device. Find the troubleshooting steps on the provided link http://www.samsung.com/in/support/skp/faq/1101689. Please let us know what steps you have taken and if you have noticed any changes or improvements as this will help the Community to provide you further troubleshooting steps without repeating any procedure which you may have already followed. Be sure to hit ♡ when you find an answer that works for you.

For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
0 Likes
Moin02
Active Level 2
Galaxy J
i have been trobuleshooted and the problem has been faced again
0 Likes
sheershira
Active Level 3
Galaxy J
bcoz...you are using useless apps on your device...its better to rethink when you install them
0 Likes
Moin02
Active Level 2
Galaxy J
i am not useing useless apps yar
0 Likes