Original topic:

CP crash mode

(Topic created on: 10-12-2020 07:51 AM)
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Faroque
Active Level 1
Options
Galaxy J
Sometime my phone go to CP crash mode .
what is problem my phone ?
please solution it...
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2 Comments
cs-member13
Expert Level 4
Galaxy J

Dear Samsung Member,


Greetings from Samsung Customer Support!


We would request you to kindly send us the screenshot, video and error log file with in 15 minutes of issue occurrence through error report section from Samsung Member Application:-
Samsung member application > Click on get help > Send feedback > Error report, so that we can help you out with this.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

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Ayush171
Active Level 6
Galaxy J
Hey, I saw this video-
It might help (obviously if you haven't already dumped the one with issue)-
https://youtube.com/shorts/zKDCknLNjkE?feature=share

It worked for me
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