Original topic:

Before 10 month ago,,,,Samsung j4plus security update..

(Topic created on: 10-13-2021 10:20 AM)
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Humayunmamun
Active Level 4
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Galaxy J
Some issue.. battery & wifi problem...please, update first slove the all problem...Samsung 
#samsungj4plus
#samsungcommunity
6 Comments
_HK02_
Expert Level 2
Galaxy J
Updates can't be given to outdated phones. Updates are given on policies and your phone is working according to the poilicies only
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adminkiller
Active Level 9
Galaxy J
So when he get security update
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_HK02_
Expert Level 2
Galaxy J
Idk
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adminkiller
Active Level 9
Galaxy J
?
_HK02_
Expert Level 2
Galaxy J
I mean according to policy now your phone will be getting no updates but rarely Samsung adds an update as an additional one and that too not regularly. Just once
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Galaxy J

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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