Original topic:

Battery Issue

(Topic created on: 10-05-2017 12:06 PM)
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karrthik
Active Level 1
Options
Galaxy J
After updating to Nougat (7.0) the battery is draining at a rapid pace even when the mobile is not in use in Samsung Galaxy J7 2016. Power saving modes are also of not much use now as it used to be earlier. Please release an update to fix this. I loved Samsung's battery standby when compared to other mobiles but now it's not the same. As a professional I expect my battery to stand by for at least a day with optimal usage. Do something at the earliest.
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12 Comments
akashonweb
Active Level 1
Galaxy J
my battery charge only 80% & slow charging
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admin_
Expert Level 5
Galaxy J
"Thank you for Joining Samsung community. We would recommend taking some troubleshooting steps to further isolate what you may be experiencing.
Find troubleshooting steps on provided link http://www.samsung.com/in/support/skp/faq/1101689. Please let the community know what steps you have taken and if you have noticed any changes or improvements. This will help the Community to provide you steps without repeating any steps you may have already taken. "

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karrthik
Active Level 1
Galaxy J
No use sir/ma'am because it's just the case post the nougat update and my mobile usage is the same as earlier. So I would like to request Samsung on behalf of all Samsung galaxy J7 2016 users to look into it and release an update fixing this issue at the earliest. Thank you.
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