
Saifalimandar
Beginner Level 5
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07-01-2020 11:11 PM in
Galaxy J
Ever since I updated my Galaxy J6, my phone has been working very slowly..When I am searching for contacts, the results are coming after a long time.
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Ab1196
Active Level 10
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07-02-2020 07:00 AM in
Galaxy J
Get your data backup & factory reset your device it'll work for sure the same worked for me after update

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07-03-2020 09:20 PM in
Galaxy JDear Samsung Member,
Greetings from Samsung Customer Support!
To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
Learn about a few things you can try when your Galaxy phone is slowing down.
FAQ for Samsung mobile. Find more about How to prevent the overheating of your Galaxy device with Samsung Support.
