Original topic:

Bad Performance After Update Android 10

(Topic created on: 07-02-2020 07:00 AM)
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Saifalimandar
Beginner Level 5
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Galaxy J
Ever since I updated my Galaxy J6, my phone has been working very slowly..When I am searching for contacts, the results are coming after a long time.
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2 Comments
Ab1196
Active Level 10
Galaxy J
Get your data backup & factory reset your device it'll work for sure the same worked for me after update
Samsung_Support3
Moderator
Moderator
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Galaxy J

Dear Samsung Member,

Greetings from Samsung Customer Support!


To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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