Thanks for reaching out to the Samsung support communities! We would like to inform you that there may be application performance issue. We suggest you to kindly follow the below steps to fix the issue:
- Navigate to apps >> Settings >> Apps >> Tap on three dots >> Show system apps >> Phone/Contacts/Gallery >> Storage >> Clear cache. - Navigate to settings >> Device maintenance >> optimise device >> Memory >> Clear.
Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
