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11-28-2018 04:16 PM in
Galaxy JAnyone facing this issue? How to resolve this?
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11-28-2018 08:55 PM in
Galaxy J- Navigate to apps >> Settings >> Apps >> Tap on three dots >> Show system app >> Galaxy app >> Storage >> Clear data.
- Open my galaxy app and sign in with Samsung account.
- Please run your device in safe mode.
- Please do reset your device on factory mode after taking the data backup Via Smart switch and remove the Google account.
Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/