Original topic:

After Update Problem

(Topic created on: 11-28-2018 04:16 PM)
288 Views
amitvishal
Active Level 5
Options
Galaxy J
After updating to oreo, I am not able to sign in to Galaxy Apps. It show your account already exist in account settings. 
Anyone facing this issue? How to resolve this? 
9 Comments
RohitNawathe
Active Level 10
Galaxy J
clear cache and data
0 Likes
Galaxy J
अपडेट क्यो किया?
0 Likes
msd7781
Active Level 7
Galaxy J
restart the device
0 Likes
turbordx
Active Level 6
Galaxy J
same here
0 Likes
RP5054
Active Level 9
Galaxy J
same here
0 Likes
PulkitYadav
Active Level 5
Galaxy J
Remove Samsung account from your mobile and readding.
amitvishal
Active Level 5
Galaxy J
Pulkit Yadav, Bro I did same as you. It works.
0 Likes
munishverma
Active Level 6
Galaxy J
same here
0 Likes
AkashChoubey
Active Level 6
Galaxy J
Remove the Samsung account from settings>>clouds and accounts>>accounts>>Samsung account>>3 dot>>remove.
- Navigate to apps >> Settings >> Apps >> Tap on three dots >> Show system app >> Galaxy app >> Storage >> Clear data.
- Open my galaxy app and sign in with Samsung account.
- Please run your device in safe mode.
- Please do reset your device on factory mode after taking the data backup Via Smart switch and remove the Google account.

Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/