Original topic:

Screen does not rotate

(Topic created on: 07-19-2024 02:48 PM)
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Members_vIiMzaB
Beginner Level 2
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Galaxy Gallery

My Galaxt Tab S7 FG 5G screen stopped rotating after the last update...

The rotation icon in quick menu also disapeared... 

 

any help? Thanx

2 Comments
Galaxy Gallery
Bro go to edit(in quick menu) in your tab
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cs_member10
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Galaxy Gallery

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Clear app cache through Device care:
Settings > Device care > Storage > CLEAN NOW.

Reset the device Settings: Settings > General Management > Reset settings>Reset all settings to their default.

Screen Auto-rotate: https://www.samsung.com/in/support/mobile-devices/how-to-turn-onoff-screen-rotation-in-samsung-smart...

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

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