Quick help need : video is shaking in S23 Ultra

[trinath_57]

Hi friends,

While recording slow motion, video is shaking too much..and quality is really bad. Can Anyome suggest any video settings?

[siva0529]

Not an expert, but shake could be issue with OIS. Did device fall ? Or u use bike holder ?

[trinath_57]

No..not at all..it didn't fell..what i did is i just updated version in recent times..not sure if it's because of this

[any124]

The problem is with the light bulbs ur using at ur home .. u can take the video in normal sunlight .. or reduce the frame rate in cam video settings .. it is the flickering of ur light bulb..

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

At Samsung, we always aim to provide impeccable services to our customers, and we highly regret that you feel this way.

Please follow these easy troubleshooting steps which may help in resolving this issue:

● Reset the camera settings: Tap on Camera>Settings>Reset settings>Reset.

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● You can reset your device by following the steps:
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember password then advise to reset (Forgot password) your Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tap on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

If the issue persists, kindly report the problems with a log file. To share a log file, Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.

Warm Regards,
Samsung Customer Support

[trinath_57]

I have reset the camera settings and tried but even it is showing in same way