Original topic:

Low light photo on S24 ultra

(Topic created on: 02-01-2025 12:27 PM)
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Rounak98
Active Level 3
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Galaxy Gallery







image
The camera software still struggles for auto focus in low light conditions. 


6 Comments
goodthings
Expert Level 5
Galaxy Gallery
No doubt superb shot captured by you 👌 Thanks.
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goodthings
Expert Level 5
Galaxy Gallery
Please post in Galaxy Gallery section, follow click 3dots right upper corner of this page, click Edit, select Galaxy Gallery in place of Galaxy S. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy Gallery
Your's most welcome to here.
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KᗩᖇTIK_KS
Expert Level 5
Galaxy Gallery
Beautiful Click
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TROVE
Expert Level 5
Galaxy Gallery
Nice Shot 👏
To post in the Galaxy Gallery section, please follow these steps:
1. Tap the three dots in the upper-right corner of this page.
2. Select Edit and choose 'Galaxy Gallery' as the section instead of 'Galaxy S'.

If you find this helpful, kindly mark it as a solution to assist others:
1. Tap the three dots on my reply.
2. Select "Accept Solution."
Thanks for your support!
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cs_member8
Moderator
Moderator
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Galaxy Gallery

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

● Kindly check the physical condition of your camera lens.

● Use a microfiber cloth or a cleaning wipe to clean the camera lens.

● Reset the camera settings: Tap on Camera>Settings>Reset settings>Reset.

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● You can reset your device by following the steps:
● Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
● Remember the Google password before resetting the device because it is required during initial setup.
● If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

In case the issue still occurs, kindly visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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