Original topic:

Issue with network name display on Galaxy s25 ultra

(Topic created on: 02-25-2025 01:26 PM)
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bhuban31
Beginner Level 3
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Galaxy Gallery
I recently purchased a Galaxy S25 Ultra from Korea and brought it to Nepal. I primarily use two telecom providers: NTC (Namaste—Nepal Telecom) and Ncell. While my device works perfectly with Ncell, it displays random/garbled text instead of the correct network name for NTC (Namaste). You can see the issue in the attached screenshot.

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I visited an authorized Samsung service center, but they refused to check the issue, even though I have a valid warranty card. Has anyone else faced a similar issue? Is there a way to fix this? Any help would be appreciated!
4 Comments
ND_
Beginner Level 2
Galaxy Gallery
If u r not facing any calling issues or internet issues then don't think about this that much
bhuban31
Beginner Level 3
Galaxy Gallery
I am agree with you. The majn problem is when i check notification and phone is in lock condition. It shows this random name in navbar.
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ND_
Beginner Level 2
Galaxy Gallery
Turn off the notification
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cs_member10
Expert Level 5
Galaxy Gallery

Dear Samsung Member,

Greetings from Samsung Customer Support!

Since your product was purchased from abroad, we would request you to please get in touch with the customer support of the respective country.

To reach country-specific Samsung support teams click on the below link:
https://www.samsung.com/country/

Warm Regards,
Samsung Customer Support

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