Original topic:

Issue in 24hr time-lapse/ OneUi 5 on my S20fe 5G

(Topic created on: 01-11-2023 02:26 AM)
531 Views
Shubham_verma124
Beginner Level 4
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Galaxy Gallery
I'm facing an issue as my samsung galaxy S20fe 5g (Indian) Device is not working properly as it crashing the Gallery while cliking on 24hr time-lapse fix the issue by releasing a update. The issue is facing since the One UI 5.0 is installed in the device.
Cliking on 24hr time-lapse makes gallery to stop.


5 Comments
vivek1989
Expert Level 5
Galaxy Gallery
Wait for the update bro
piyussh07
Expert Level 5
Galaxy Gallery
Fixed with December patch for s21fe. Jan update will solve yours too :)
Hdk212
Active Level 3
Galaxy Gallery
Hi! Can you send the video.. looks great
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Rajvardhan21
Active Level 3
Galaxy Gallery
Yes man I'm too facing the same issue, also while using Amazon Pime Video it also crashes a lot of times
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cs_member8
Moderator
Moderator
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Galaxy Gallery

Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same and please follow the easy troubleshooting steps which might help to solve the issue.

Clearing the app cache is kind of like a cleanse for your apps. It will get rid of residual files that could be slowing down the app.
Open Settings, and then swipe to and tap Apps. Select or search for the app you want to clear. Tap Storage, and then tap Clear cache.

If the issue still persists, kindly register your concern in the Samsung Members app (Samsung Members app > Get help > Feedback > Error report).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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