Hello guys i have now a green line starring at me since a couple of hours and its irritating as hell.I visited the service centre and my device is S22+
They very politely said its not our problem that you trusted our brand samsung and invested this much money for a premium phone, we have a policy here and it says ur s22+ is not eligible. I asked them why,they said just becoz we don't see many users complaining with the same phone, i was furious, i opened the internet and showed them how many people are actually facing the issue and tried to convince them but it didn't work out
Help me out, how do i proceed from here, i have done all the formalities of mailing and tweeting etc., what should be done now?
I m very disappointed by SAMSUNG CUSTOMER SERVICE
1+ being a smaller and poorer brand still gave free screen replacements to all devices because they accepted that its not the user's fault
Samsung here isn't being professional
