Original topic:

Gallery color changing

(Topic created on: 05-23-2023 02:32 PM)
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Ravis20e
Beginner Level 2
Options
Galaxy Gallery
picture colors are changing whenever taking photo and checking on gallery app. But in other app pictures showing correct colors.

attached original image but in gallery showing with different color.






image


5 Comments
Galaxy Gallery
Bolotoot device
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Ravis20e
Beginner Level 2
Galaxy Gallery
SAMSUNG S20 FE
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cs_member10
Moderator
Moderator
Options
Galaxy Gallery

Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same and please follow the easy troubleshooting steps which might help to solve the issue.

1: Clear an app's cache, follow the steps: Navigate to Apps> navigate to and open settings> tap apps> View system apps> application > storage> Clear the cache.

2: Switch off your phone for a few minutes and then switch on and wait for a few minutes.

3: Update App if available. Update software: Menu>apps>settings>software update>install.

4: Reset app preferences: Setting >> Apps >> Three dots on the right top >> Reset app preferences.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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Anonymous
Not applicable
Galaxy Gallery

Solution: go to samsumg routines delete or disable a routine called adjust display.

00H
Beginner Level 2
Galaxy Gallery
Photos change color automatically in the gallery..
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