Fingerprint sensor is not working

[zabar]

Fingerprint sensor is not working 

[khillusahu]

H

[krishan004]

Restart ur phone. If still doesn't work then backup your data and do factory reset

[zabar]

Already do but not working

[krishan004]

Factory reset kiya

[imanandkumar]

If after restart not fix Go to nearby Service Center

[zabar]

I also think we go to service center

[KrsnagalaxyA13]

In setting there is a option to check sensors,speaker and lot check it out and check fingerprint sensor..

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* To improve recognition performance, register fingerprints of the hand used most often to perform tasks on the device.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application>Support>Type your query>Ask a question/Tap an error report>Send)

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support