Original topic:

Downloading Issue

(Topic created on: 03-06-2020 09:20 PM)
189 Views
Vinu88
Active Level 3
Options
Galaxy Gallery
Every time I try to download a song or a photo off of the Samsung Internet browser, it keeps saying 'download paused'. I still have a lot of space and this issue is preventing me from getting any music or photos. How can I fix this issue???🙏
0de0ae00-c235-4924-b7b4-fef6f27944f8.jpg


3 Comments
bornconfused
Active Level 7
Galaxy Gallery
hahah even i was facing this same issue i cleared the app data of samsung internet nd it fixed
admin_
Expert Level 5
Galaxy Gallery
Thank you for being with Samsung and sharing your concern. We would like to offer some troubleshooting steps to overcome the issue:
1) Navigate to Settings >> Apps >> Samsung Internet Browser >> Clear Cache.
2) Reset the device settings by navigating to Settings >> General Management >> Reset >> Reset Settings.
Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
lmdawnga
Beginner Level 4
Galaxy Gallery
mizolovesong
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