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01-02-2021 11:47 PM in
Galaxy Z- Mark as New
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01-03-2021 12:30 AM in
Galaxy Z
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01-03-2021 12:56 AM in
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01-03-2021 08:11 AM in
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01-03-2021 10:09 AM in
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01-03-2021 10:33 AM in
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01-03-2021 10:35 AM in
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01-05-2021 08:16 PM in
Galaxy ZDear Samsung Member,
Greetings from Samsung Customer Support!
Please be assured and to resolve "display" issue kindly follow the given below steps:
1. Display brightness level:- Kindly set the device display brightness in auto mode (If available).
Steps to adjust brightness in auto mode: Swipe down on the home screen to open notification panel>Turn on Auto brightness.
2. Check device in safe mode:- Power off the device > Press and hold the Power key for one or two seconds to turn on the device > When the Samsung logo appears, press and hold the Volume down key.
To exit safe mode: Restart your device.
If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report) along with screenshots, short videos and error log file, so that we can assist you accordingly.
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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11-24-2021 10:53 AM in
Galaxy Zkeep your advice for you.
Fixe clients' issues and listen to them, it is not difficult
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04-02-2021 01:46 PM in
Galaxy ZI have exactly the same problem!!
Since I am not near a service center, my only options are send my phone away at my expense and be without a phone for 4 to 8 weeks. Or live with it.
Considering I bought this direct from Samsung and paid over $1400.00 for it, I WOULD EXPECT BETTER CUSTOMER SUPPORT! THE WARRENTY SUPPORT AT SAMSUNG HONESTLY, **bleep**. ! I expected better from SAMSUNG.
