one ui 7 update

[nikum364]

hey i had updated my samsung f 14 with one ui 7 . i have purchased it from flipkart in jan 2024 . it worked fine for almost 1.5 years. after updating with one ui 7 it keeps restarting again and agin without even touching power off on key showing only samsung galaxy logo powered by android.

what to do ..??

[annu14391]

I have model samsung s10 lite and when I last updated my phone then just after updated display having vertical lines appearing on phone then after every week one by one many lines are appears on display , customer said no support for dis model

[goodthings]

It's a major update reset factory data with backup then try to it's again. If you like please accept as a solution it's help to other users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

You're welcome to here.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

Note: Kindly use genuine Samsung charger.

1.Disable auto restart function, there are two methods to disable auto restart function:
Settings > General management > Reset > Disable Auto restart (if enabled).

If the issue has not been resolved, then follow;

2.If you are facing this issue after installing any new application, then uninstall that application:
Settings > Apps > desired app > Uninstall > OK.

3.If the issue is still not been resolved then, update software:
Go to Settings > Software update > Download and install > Checking for software update > Software update available > Tap on Download > Downloading updates > Tap on Install now
Note: Your phone will restart after the update is installed.

4.If the issue still persists, then reset the settings: Go to Settings > General Management > Tap on Reset > Tap on Reset settings.

5.If the issue is still not been resolved, Reset the device:

IMPORTANT:
• Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
• Remember google password before resetting the device because it is required during initial setup.
• If you do not remember it, then reset (Forgot password) your google account.
• For this:
• Open Gmail (https://accounts.google.com/servicelogin) > forgot password >Select ""try another way"" > Next > Enter a new password > Next

Please follow the below steps to reset the device:
Settings > General Management > Reset > Temporary cloud backup or External storage backup > tab on Factory data reset (This will erase all data, including files and downloaded apps)

If the issue persists, kindly report the problems with a log file. To share a log file, Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.

Warm Regards,
Samsung Customer Support

[nikum364]

Auto restart problem has been solved on its own.

Now I am facing serious issue with my Samsung Galaxy F14 . It is neither connecting to Wi-Fi nor detecting mobile network (SIM signal), Is it likely a hardware or firmware issue.

I have performed all kind of reset
all settings
-reset all settings
-reset mobile network settings
-reset wifi and Bluetooth settings
but nothing happens it wont connect via wifi or detect mobile network even after inserting sim properly in sim tray .

when i tap 'CONNECTIONS in setting it won't respond everything else in SETTINGS work fine.

What Should i do . what's the reason behind it..??

[nikum364]

and it won't let me FACTORY RESET
and I am even unable to open recovery mode via pressing power and volume button

[Debu_16]

Do visit nearest Samsung service center.🙏