Original topic:

lock problem

(Topic created on: 12-27-2024 12:22 AM)
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0Abir0
Active Level 3
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Galaxy F
my phone is galaxy f23 5g. so the problem i have is i have to press the ok button after entering the pin to unlock my phone. it wasn't the same before the last update of oneui 6. is it happening to everyone or it's just me? is there any solution to my problem? is there any way that i just put the pin and phone gets unlocked without pressing the "ok" button?

1 Solution


Accepted Solutions
Solution
DINKAR_A34_5G
Expert Level 5
Galaxy F
For that you have to set minimum 6 digit PIN.

If you found this answer helpful, then tap "Accept Solution" by clicking the three dots on the top right of this comment.

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6 Comments
Galaxy F
To settings then lock screen setting then setup the pin again there click on the option without entering ok ..
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Galaxy F
Accept solution located in 3-dot if my solution help then.
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Solution
DINKAR_A34_5G
Expert Level 5
Galaxy F
For that you have to set minimum 6 digit PIN.

If you found this answer helpful, then tap "Accept Solution" by clicking the three dots on the top right of this comment.
goodthings
Expert Level 5
Galaxy F
Kindly reset all settings of your's device in general management settings also reset again six digits pin. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy F
Your's most welcome to here.
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cs_member10
Moderator
Moderator
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Galaxy F

Dear Samsung Member,

Greetings from Samsung Customer Support!

We also request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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