brightness problem

[vicky2748]

when i used my device f14 5g it becomes heat and reduce brightness automatically while adaptive brightness is off

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we want to inform you that this is the concept of the devices, the brightness is low while the device heats, however, kindly perform the following steps to resolve your issue by the given links.

Galaxy device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support