Original topic:

Wifi strength issue on F23 5G

(Topic created on: 05-07-2023 12:59 AM)
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Sourajeet
Active Level 1
Options
Galaxy F
Hi team Samsung,
Here I'm using F23 5G & M31s where as both devices are having same Wifi configuration but still I noticed that wifi strength is better on the M31s as compare to F23 5G where as F23 5G is latest one rather than M31s.

Where both devices are having same wifi configuration then wifi strength must be the same from same distance but I have tested with both devices from same distance & the result come out that M31s is performing better than F23 5G when the device is maintaining distance from the wifi/router,
Here I'm informing the issue to team Samsung so they solve this issue with next update.
5 Comments
Sidharth5678
Active Level 9
Galaxy F
Yeah , i have also noticed that the wifi strength of F23 is a bit weak ☹️.
uchiha_oikko
Active Level 7
Galaxy F
Omg
I also noticed that issue
Wifi signal strength is weak
Galaxy F
Even Hotspot strength of F23 is weak.
vivain
Active Level 5
Galaxy F
Yeah , am also faced this issue...
cs_member10
Moderator
Moderator
Options
Galaxy F

Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. And please follow the easy troubleshooting steps which might help to solve the issue.

Reset Network Settings: Setting >> General Management >> Reset >> Reset Network Setting.

Restart the Router and Mobile Device. Switch off your Router (at the wall or with the power button on the router) and wait for 2-3 minutes before switching it on. While you're waiting, press the Power button on your mobile device and select Restart.

Once the router has been successfully connected to the internet again, try to connect to your network on your mobile device.

Make sure there is no interference between the router and your mobile device. Concrete walls, fridges, and microwaves can all interrupt the Wi-Fi signal.

Disable flight mode. Find the Airplane/Flight mode option and turn it off.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Thank you for writing to us.
Warm Regards,
Samsung Customer Support.

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