Original topic:

Weak Network

(Topic created on: 01-16-2023 10:17 PM)
249 Views
Atul_d
Active Level 1
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Galaxy F
Hello friends 
I faced network problem in new F62, it was well working in my old phone, I also replace to new Sim card and do network settings but still problem is there, any help??
4 Comments
SKV-F235G
Expert Level 3
Galaxy F
one ui me bugs h mere me khud net slow chalta h battery bhi drain ho rhi h bhut fast
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shivam18
Active Level 8
Galaxy F
Hello Atul_d bro . You should have seen Nutri Gurl You Tube Channel Samsung Galaxy F62 Smartphone Full Review with testing before purchasing Samsung Galaxy F62 Smartphone bro . I know it is not a Good Smartphone for now bro ok .
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joubaer
Beginner Level 2
Galaxy F
m51 how to use good lock
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cs_member8
Moderator
Moderator
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Galaxy F

Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same and please follow the easy troubleshooting steps which might help to solve the issue.

Kindly restart your smartphone once and also re-insert your SIM card.
Check device network in an open area: Kindly check your device in a different location/network coverage area.

Check device network mode settings
Please follow the below steps.
Step1: Navigate to the app's screen and tap on Settings.
Step2: Tap on Connections.
Step3: Tap on Mobile networks.
Step4: Tap on network mode SIM1 or SIM2.
Step5: Select network mode.
Note: We recommend setting device network mode as LTE/3G/2G (auto connect) mode.

Kindly do check the same SIM card in another phone or another SIM card on the same phone to verify the issue.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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